More Highcorrie IT Solutions LtdManaged IT Services


Managed services

Unlike the Break-Fix model, where services will only be provided when problems arise, a managed service provides round the clock monitoring. Issues are identified before the user is even aware there is a problem.

Patch Management

Highcorrie IT offers a free out of hours patch management service. Non urgent server restarts and defect repairs can be scheduled so productivity is never at risk.

Event Monitoring

Daily reports on server and desktop events, detailing Backup completion, security issues as well as Email activity.

Software Support

Highcorrie IT is highly skilled in Office Applications and will also take over 3rd party support, releasing your staff from the burden of contacting sometimes difficult vendors.

Our IT Managed Services


Pro-active Server maintenance

Microsoft Windows Server Patch Management Microsoft Windows Server Patch Management
Exchange Server 2010 Support Microsoft Exchange Server Patch Management
Corporate Anti-Virus Software Virus Definition Management
Corporate Anti-Malware Software Spyware Definition Management
Backup software support Windows Backup Monitoring
server firmware support Hardware Firmware Management
Microsoft Windows Services Management Service Monitoring
Microsoft Event Viewer Support Event Log Monitoring

On-going Server Support Service

Server Engineer Support Full level 3 Engineer Technical Support (Microsoft Technology only)
Windows Group Policy Support Group Policy Management
User and Computer Account Management User and Machine Management
Permissions and Security Management Folder Share Permissions and Security
Microsoft Exchange Support Microsoft Exchange Server Maintenance
Opertating System Critical Update Services OS Critical + Important Update Maintenance
Software update support services Microsoft and other Software vendor update support services
Backup Maintenance Plans Backup Maintenance
Free Disaster Recovery Disaster Recovery included in Monthly Fee